C is for Cookie
Posted on 26. Aug, 2009 by AmyO in News
Having trouble logging into our forums? The solution is (hopefully) simple! You need to delete your cookies and temporary files.
Here’s how to do it-
- Go to your computer’s control panel.
- Then select “Internet Options” icon.
- It should open up on the “General” tab.
- Towards the middle of this panel there will be a “Browsing history” area where you can choose either “delete” or “settings”. Choose “delete”. This should clear your cookies and history.
If you are using Firefox as your browser you need to delete the board cookies. To do that go to the bottom of the forum, on the right hand side, under The Cullen Garage, is a link that says “delete board cookies”. Click that and then confirm YES on the next screen. That should fix it.
If you continue to have troubles after you have done these things please contact us at [email protected] or [email protected] We are unsure as to why so many of you are having trouble all at once. We are doing some research to see if we can find a permanent solution. Thank you for your patience!
One Response to “C is for Cookie”
Brittany
28. Aug, 2009
I was having trouble logging in with Google Chrome (I kept trying several times for a few days). But when I switched browsers to Mozilla this morning I got on fine.